How to Find Entra Group SID
Need to add an Entra ID group to a Windows local group through Intune, but Intune asks for a SID instead of the group object ID? Here is the clean dummy-policy trick to copy the SID from Review + create.
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Reporting on operational intelligence, Microsoft IT, security posture, and enterprise delivery.
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How to Remotely Manage Entra Joined Windows Computers
If you’re reading this, chances are you're either managing a fleet of devices joined to Entra (formerly Azure AD) or are considering a shift to Entra-joined devices. You might be wondering whether you'll still be able to run remote scripts, access shared resources, or perform all the tasks you're used to on domain-joined machines. Don’t worry! With a few configurations and the right tools, you can still enjoy a smooth, effective way to connect and manage these devices remotely.
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Essential Firewall Configuration for Secure Remote Management on Azure AD Joined Devices
Often, when IT admins discuss remote management of Azure AD-joined (now Entra ID) devices, there’s a perception that achieving secure remote management is nearly impossible. The sentiment often goes, “Why would you want a ‘swiss cheese’ firewall on your public profile?” But is it actually possible to configure a firewall on Entra ID-joined devices to allow traffic like SMB, RPC, and WinRM securely, similar to domain-joined devices? The answer is yes! In this post, I’ll walk you through a secure approach to firewall configuration that keeps your Azure AD-joined devices accessible yet protected.
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How to Create Local Administrator Account Using Microsoft Intune
Hey there, fellow IT admins! Today, let’s dive into creating a local administrator account using Microsoft Intune on your Windows devices. This setup is essential for tasks like elevating UAC—especially crucial in a passwordless environment—along with troubleshooting, remote management, and overall device control. With Intune, you can configure local admin accounts across multiple devices, ensuring they’re secure and set up during Autopilot provisioning.
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"What Changed Before Help Desk Tickets Spiked Yesterday?" Inside an Operational Intelligence Investigation
A ticket spike is easy to see. Explaining why it happened across ticketing, change, identity, and endpoint systems is the hard part. This is where Operational Intelligence turns a vague operational question into a structured investigation.
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How Operational Intelligence Works Across Microsoft Environments
Operational Intelligence correlates Microsoft tenant data, tracks change history, links incidents to change, and turns fragmented telemetry into explainable insight.
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Persistent Operational Memory: Eliminate the Tribal Knowledge Problem in IT
IT teams lose critical knowledge every day to ticket silos, Slack threads, and employee turnover. Here’s why traditional IT knowledge management fails and how operational history can become lasting organizational intelligence.
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Proactive IT Monitoring: Detect Drift Before It Becomes an Incident
Small operational changes quietly create major outages. Learn how proactive IT monitoring detects configuration drift, patch inconsistencies, and hidden risks early, before they escalate into costly incidents.
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Configuration & Change Transparency: Know What Changed in Your Environment
When systems break, teams ask one question: What changed? This guide explains how operational intelligence makes configuration and change visible across services, helping teams restore stability and accountability faster.
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Cross-Service Root Cause Intelligence: How to Improve Root Cause Accuracy
Modern IT incidents rarely originate in one system. Learn why traditional IT root cause analysis fails and how cross-system operational intelligence helps teams identify causes faster and prevent recurring disruptions.
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IT Incident Investigation: A Practical Checklist for Microsoft Environments
Build an incident timeline, test likely causes and plan a controlled recovery. See where Operational Intelligence and a governed IT AI agent can help.
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What is Operational Intelligence? Unlocking Visibility and Control in Modern IT
Operational intelligence provides IT teams with cross-service visibility, revealing what changed, what it impacted, and how to fix it.
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