Privacy

MPA Tools Privacy Policy

This policy explains how Veles Software collects and processes personal information across the website, application, transactions, support interactions, and marketing touchpoints connected to MPA Tools.

The current published policy covers direct submissions, service usage data, cookies, advertising inputs, regional rights frameworks, retention expectations, and how customers can request changes to their information.

Policy Areas

How information is collected, processed, and protected.

Information collected

  • Veles Software collects account details, names, business information, payment details, support inquiries, and other information users provide directly.
  • Operational data may include IP addresses, browser configuration, device details, geographic indicators, transaction activity, app usage, and cookie-based tracking.
  • Additional information may arrive from business partners, advertising platforms, payment processors, and identity verification providers.

How information is used

  • Personal information is used to operate the website and services, process payments, deliver support, verify identity, and communicate with customers.
  • The policy also allows use for product improvement, security, analytics, personalized experiences, marketing, and tailored advertising.
  • Processing may occur based on consent, contractual necessity, legal obligations, and legitimate business interests.

Sharing and transfers

  • Information may be shared with affiliates, business partners, payment providers, cloud or infrastructure vendors, and other service providers acting on behalf of Veles Software.
  • Data may also be disclosed for legal compliance, fraud prevention, asset sales, reorganizations, or other business transfers.
  • Processing and storage may occur in Canada, the United States, or other jurisdictions used by supporting vendors and platforms.

User rights and choices

  • Users may request access, correction, deletion, portability, restriction, or objection rights where local law requires them.
  • Marketing messages can be opted out of through unsubscribe links or direct contact with the company.
  • Consent can be withdrawn, although some services may stop functioning fully if required personal data can no longer be processed.

Regional disclosures

  • The policy includes additional detail for European Union data subjects under GDPR, including rights around direct marketing, automated decision making, and supervisory authority complaints.
  • California residents receive supplemental disclosure regarding categories of data collected, source categories, commercial purposes, and deletion or access request rights.
  • The policy states that Veles Software does not sell personal information as understood under the company’s reading of the CCPA.

Retention, security, and contact

  • Information is retained for the duration of the relationship and longer where required for legal, contractual, audit, fraud prevention, or legitimate business reasons.
  • Security controls are applied on a risk-managed basis, but no internet transmission or storage method is described as absolutely secure.
  • Privacy questions, access requests, and concerns can be sent to support@velessoftware.com, and continued use after policy updates constitutes acceptance of revised terms.

Contact

Exercise privacy rights or ask for clarification.

Requests involving access, correction, deletion, withdrawal of consent, portability, or regional compliance questions should be routed through support@velessoftware.com so the team can verify identity and respond in the correct legal context.

Related documents

Review privacy in the wider product context.

The privacy policy operates alongside the product license, website terms, service terms, and any purchase documents that describe how the service is delivered to your organization.