Technical assessment scope
Six domains that determine endpoint visibility and control.
The exact evidence reviewed is tailored to your environment, but the assessment is structured around the operating layers below.
01Management coverage & ownership
Map device inventory, enrollment states, ownership, management authority, co-management boundaries, and visibility gaps across Intune and Configuration Manager.
- Enrollment and management coverage
- Co-management workload alignment
- Unknown, stale, or unmanaged devices
02Compliance & configuration control
Review how compliance, configuration, security baselines, assignments, exclusions, and exceptions combine to produce the posture your teams actually see.
- Policy assignment and exclusion logic
- Conflict and noncompliance drivers
- Exception visibility and ownership
03Patch & update visibility
Assess update rings, servicing policies, reporting, coverage, failure visibility, and the operational handoff between cloud and Configuration Manager controls.
- Windows update and servicing design
- Deployment status and failure evidence
- Reporting gaps and escalation paths
04Provisioning & application delivery
Examine Autopilot, task sequences, enrollment status, application dependencies, and recurring failure points that increase setup time and support demand.
- Provisioning workflow and dependencies
- Application delivery reliability
- Failure patterns and support touchpoints
05Operational supportability
Evaluate whether administrators and service desk teams can quickly establish device state, explain drift, and take controlled action without manual investigation.
- Troubleshooting evidence available
- Remote action and escalation workflow
- Repeated manual work and support load
06Capability & modernization readiness
Identify underused Microsoft 365 E3/E5 and Intune capabilities, architectural dependencies, and practical opportunities to simplify or modernize the operating model.
- Licensed capability utilization
- Legacy and hybrid dependencies
- Cloud-management readiness